PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://valentiafarmfresh.com/ (the “Site”).
PERSONAL INFORMATION WE COLLECT
We automatically gather certain information about your device when you access the Site, including information about your web browser, IP address, time zone, and some of the cookies that have been set up on it. Along with this, we also keep track of the specific web pages or items you view while using the site, the websites or search keywords that led you there, and your interactions with the site. This automatically gathered data is referred to as “Device Information” by us.
WE COLLECT DEVICE INFORMATION USING THE FOLLOWING TECHNOLOGIES :
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. – “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers ), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
To fulfil any orders done through the Site, we use the Order Information that we gather generally. This includes handling your payment information, setting up shipment, and sending you bills and/or order confirmations. We also employ this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the device information we gather to screen for potential risk and fraud (your IP address in particular), as well as more generally to enhance and optimise our website (for instance, by generating analytics about how visitors navigate and interact with the website and evaluating the effectiveness of our marketing and advertising campaigns).
SHARING YOU PERSONAL INFORMATION
In order to use your personal information as previously mentioned, we divulge it to third parties. For instance, Shopify powers our online store; for more information on how Shopify handles your Personal Information, visit https://www.shopify.com/legal/privacy. In order to better understand how our users interact with the website, we also utilise Google Analytics. You can read more about how Google handles your personal information at https://www.google.com/intl/en/policies/privacy/. Here is a link where you can choose not to use Google Analytics: https://tools.google.com/dlpage/gaoptout.
Last but not least, we might also disclose your Personal Information in order to abide by the rules and laws that apply, to comply with a subpoena, search warrant, or other legitimate request for information we receive, or in order to defend our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
YOU CAN OPT OUT OF TARGETED ADVERTISING BY USING THE LINKS BELOW:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you live in Europe, you have the right to access the personal data we may have about you and to request its rectification, updating, or deletion. To exercise this right, please get in touch with us using the details provided below.
Furthermore, if you reside in the European Union, please be aware that we are processing your information in order to carry out any contracts we may have with you (such as if you make an order through the Site) or in any other way to further the aforementioned legitimate business purposes. Please be aware that your information will also be sent to countries outside of Europe, such as Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
DATA RETENTION
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@valentia.in or by mail using the details provided below:
VALENTIA
Valentia Farms, Village Paschim, Bakshi ka Talab, Lucknow.
